Privacy Policy

Introduction

Tendler is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Data: Personally identifiable information such as your name, shipping address, email address, and telephone number, as well as demographic information such as your age, gender, hometown, and interests, which you voluntarily provide when you register with the Site or participate in activities related to the Site.

1.2 Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.

1.3 Financial Data: Financial information such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we collect when you purchase, order, return, exchange, or request information about our services from the Site.

1.4 Mobile Device Data: Device information such as your mobile device ID, model, manufacturer, and location information if you access the Site from a mobile device.

2. Use of Your Information

We may use the information we collect about you in the following ways:

2.1 Provide and Manage Services: To create and manage your account, process transactions, and provide you with the products and services you request.

2.2 Communication: To communicate with you, including responding to inquiries and fulfilling requests.

2.3 Marketing and Advertising: To provide you with information, special offers, promotions, and to conduct surveys and other marketing activities.

2.4 Improvement of Services: To improve our website, products, and services, including analyzing usage trends and evaluating our marketing efforts.

2.5 Security and Protection: To protect against, identify, and prevent fraud and other unlawful activity, claims, and other liabilities.

3. Disclosure of Your Information

We may share your information in certain situations:

3.1 By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others.

3.2 Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.3 Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.4 Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

3.5 Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Controls for Do-Not-Track Features

California law requires us to inform you how we respond to web browser Do-Not-Track (DNT) signals. As there is no accepted standard on how to respond to DNT signals, we do not currently respond to DNT signals or other mechanisms that provide a method to opt-out of the collection of information across the web.

7. Your California Privacy Rights

7.1 Shine the Light Law: California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided below.

7.2 California Consumer Privacy Act (CCPA): Under the CCPA, California residents have specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights:

  • Access to Specific Information and Data Portability Rights: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

  • Deletion Request Rights: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by contacting us at: contact@tendler.world

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

8. Options Regarding Your Information

You may review, change, or terminate your account at any time.

8.1 Account Information: You can update your account information by logging into your account on the Site. If you terminate your account, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and comply with legal requirements.

8.2 Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: contact@tendler.world

Tendler is powered by Squarespace; for any outstanding inquiries, please review the Squarespace Privacy Policy.

Cookie Policy

Tendler uses cookies and similar tracking technologies to enhance your browsing experience, improve our website’s functionality, and provide personalized experiences. This policy explains what cookies are, how we use them, and how you can manage them.

What are Cookies?
Cookies are small text files placed on your device by websites you visit. They store information about your browsing activity and preferences.

Types of Cookies We Use

  • Essential Cookies: Necessary for the basic functioning of our website, such as enabling secure login and ensuring page load performance.

  • Performance Cookies: Collect anonymous data on how visitors use our site, helping us understand and improve the performance of our website.

  • Functional Cookies: Remember your preferences and choices, enhancing your user experience by personalizing content and settings.

  • Targeting Cookies: Track your browsing habits to deliver relevant advertising and measure the effectiveness of our marketing campaigns.

Specific Cookies We Use

  • Session Cookies: Temporary cookies that expire when you close your browser.

  • Persistent Cookies: Remain on your device until deleted or until they expire.

  • First-Party Cookies: Set by our website, used only by our site.

  • Third-Party Cookies: Set by other domains (e.g., advertising partners).

Managing Cookies
You have the option to control and manage cookies through your browser settings:

  • Blocking Cookies: You can set your browser to block all or specific cookies.

  • Deleting Cookies: You can delete cookies that are already on your device.

  • Cookie Settings: Most browsers provide settings to manage your cookie preferences.

Impact of Disabling Cookies
Disabling cookies may affect the functionality and performance of our website. Essential cookies are necessary for the basic operation of our site, and blocking them may prevent certain features from working correctly.

Third-Party Cookies
Our website may use cookies from third-party services for analytics, advertising, and other purposes. We do not control these cookies, and you should check the respective third-party privacy policies for more information.

Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or our practices. We will notify you of any significant changes by posting the new policy on our website.

Contact Us
If you have any questions or need further information about our use of cookies, please contact us at: contact@tendler.world

Consent
By using our website, you consent to our use of cookies as described in this policy.

Do Not Sell My Personal Information

In accordance with the California Consumer Privacy Act (CCPA), Tendler respects your right to privacy and allows you to control the collection, use, and sale of your personal information. This section explains your rights and how you can exercise them.

Your Rights Under the CCPA

  1. Right to Know:

    • You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.

    • You can also request information about the categories of sources from which your personal information is collected, the purpose for collecting or selling your information, and the categories of third parties with whom we share personal information.

  2. Right to Delete:

    • You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions (e.g., if the information is necessary to complete a transaction, detect security incidents, or comply with a legal obligation).

  3. Right to Opt-Out of Sale:

    • You have the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties for monetary compensation. However, under CCPA, "sale" is broadly defined and may include sharing personal information with third parties in exchange for something of value.

  4. Right to Non-Discrimination:

    • You have the right to not be discriminated against for exercising any of your CCPA rights. This means we will not:

      • Deny you goods or services.

      • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

      • Provide you a different level or quality of goods or services.

      • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

How to Exercise Your Rights

To exercise your rights to know, delete, or opt-out of the sale of your personal information, please send an email to contact@tendler.world with the subject line "Do Not Sell My Personal Information".

When submitting a request, please provide sufficient information that allows us to verify you are the person about whom we have collected personal information or an authorized representative. This may include:

  • Your name

  • Your email address

  • Your phone number

  • Your mailing address

We may need to request additional information to verify your identity or authority to make the request. We will respond to your request within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

Authorized Agents

You may use an authorized agent to submit a request on your behalf. To do so, you must provide the authorized agent with written permission to act on your behalf, and we may require you to verify your identity directly with us.

Categories of Personal Information We Collect and Disclose

To understand the categories of personal information we collect, the purposes for which we use this information, and the categories of third parties with whom we share it, please review our full Privacy Policy.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions or need further assistance, please contact us at: contact@tendler.world